This is my first experience cancelling train ticket. I bought it beforehand to go to Cirebon. Unfortunately, I need to cancel it due to some reasons.
It’s easy to cancel the train ticket. Buuut, you need to spare your time to process it on the station. My experience was get my ticket cancelled on Gambir Station. There are so many people wanting to cancel their tickets (just now I got number 372, and needs to wait more than 1,5 hours until my number was called). I have came in the morning but it’s already full of people there, and they only have 2 lockets for cancellation. I didn’t expect to wait for more than 15 minutes. Since I have meeting in the morning, I decided to come again on the night.
To cancel KAI train ticket, you just need to bring the 1.) filled cancellation form, 2.) print-out ticket, 3.) ID Card, 4.) Copy of ID Card.
The refund is 75% of your ticket price, flat percentage no matter how long you cancel your ticket until 1 hour before the trip. You can have it by cash or transfer to your bank account. For cash refund, you need to take it on your preferred station, and it will take 30 days after you cancel the ticket. For transfer to bank account, it will take longer time, around 45-60 days to be processed.
Cancelling tickets means a change in the plan. People said life is full of surprises. Sometimes we need to take another route, to have a detour, or to execute our back up plan, but one thing for sure: to enjoy the process along the way.
Change in the plan doesn’t mean disaster. We need to adapt to variety of internal and external factors that happen dynamically around us. Who knows it could lead us to other interesting journey that we haven’t imagined before. Cheers!